Privacy Policy

Last updated: 16 October 2026

1. Introduction

Federal Government ("we", "us", "our") is dedicated to ensuring the privacy of users and customers. This Privacy Policy details which personal data we gather, the reasons for collection, and our procedures for managing it across our website and offerings.

2. International Transfers

Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.

3. Cookies

We employ critical and tracking cookies to maintain website functionality and monitor user behavior. Your browser preferences allow you to control cookie usage.

4. Data Retention

We retain personal data for as long as necessary to provide services and satisfy legal, regulatory and accounting requirements - typically at least five years after the closure of an account.

5. Information We Collect

• Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
• Contact data - email address, phone number, postal address.
• Financial data - payment details, transaction history, source-of-funds information.
• Technical data - IP address, browser type, device identifiers, cookies and usage analytics.

6. How We Use Your Data

• To authenticate individuals and meet legal and regulatory requirements.
• To provide, maintain and improve our platform and services.
• To process payments and detect fraudulent activity.
• To reach out to you about your profile, service changes and assistance inquiries.
• To send marketing communications where you have consented (you may opt out at any time).

7. Legal Basis

We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.

8. Sharing and Disclosure

We may share personal data with regulated payment providers, KYC/AML verification partners, cloud infrastructure providers, professional advisors, and competent authorities where required by law. We do not sell personal data.

9. Changes

This Policy may be revised periodically. The most recent edition will remain accessible here with the revision date displayed.

10. Security

We apply administrative, technical and physical safeguards designed to protect personal data against unauthorised access, disclosure, alteration or destruction. No system is perfectly secure, and we cannot guarantee absolute security.

11. Your Rights

As permitted by relevant legislation, you have the right to request viewing, amendment, removal, limitation or transmission of your personal data, and to decline specific forms of processing. To assert these rights, reach out using the contact information provided.

12. Contact

Regarding data privacy matters or to assert your rights, contact the Federal Government Data Protection office through our contact form.

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